top of page

Family Refuge Center Privacy Policy



Welcome to the Family Refuge Center. We are committed to protecting the privacy and security of our clients, donors, and website visitors. This privacy policy outlines the types of information we collect, how it's used, and the measures we take to protect your personal information.

Information Collection


Types of Information Collected:

-  Personal Information:  Includes name, address, email, phone number, and other contact details.

-  Sensitive Information:  In certain cases, we collect information related to health, racial or ethnic origin, political opinions, religious beliefs, etc., as it pertains to providing you with our services.

-  Anonymous Information:  We also collect non-identifiable information such as website usage statistics and browsing habits.


Methods of Collection:

- Directly from you, through forms, donations, and service requests.

- Automatically, as you navigate through our site (e.g., cookies).

Use of Information


Your information is used to:

- Provide and improve our services.

- Process donations and communicate with you about your contribution.

- Inform you about our activities, events, and areas where we need support.


Information Sharing and Disclosure

We only share your information with third parties under the following circumstances:


- With service providers who assist us in our operations, under strict confidentiality agreements.


- When legally required, to comply with laws or to protect the rights and safety of our clients and others.

Data Security


We implement a variety of security measures to maintain the safety of your personal information, including secure servers and encrypted communications. Our staff is trained in data protection practices to ensure the confidentiality of your information.

Children’s Privacy


We do not knowingly collect or solicit personal information from anyone under the age of 13 without parental consent. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

Your Rights


You have the right to:

- Access and receive a copy of your personal information.

- Request correction or deletion of your information.

- Withdraw your consent for us to use your information.

International Data Transfers


We operate primarily within the United States, and any international transfers of data are conducted with appropriate safeguards in place to ensure the security and privacy of your information.

Third-Party Websites and Services


Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to read their privacy policies.

Changes to the Privacy Policy


We may update this privacy policy from time to time. We will notify you of any significant changes through our website or through direct communication. We encourage you to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns about our privacy practices, please contact us at: 


Stephanie Moore, Executive Director

P.O. Box 249, Lewisburg, WV 24901

(304) 645-6321

bottom of page